Coffee

The cloth impregnated with glue so that the kit does not work a pleasure a nightmare, the needle is pasted to all, remains also nice patina, disposable after use; the thread is pasted on the canvas causing knots, not think you can undo points or nodes, the wire (which should be a dmc) is cut while you work, if he shows the end. In some places even it covers the holes of the canvas, making terrifying count the wires. The scheme divided on four sheets, pity he did not report on the continuous sheet at least two squares of the previous sheet, you'll become crazy to figure out if you're on the right line. It has a list of DMC colors, so either you have complete colorario and earler a thread or you can look it attacked. The glue's worst nightmare, remains attached to the frames, to wires, needle and hands. A great pity because the cute design.
-----
Byakko74 dear, hello and thank you for your detailed description. We chose to publish it in its entirety and to answer here, just as publicly, because here in CasaCenina we firmly believe that clarity el 'honesty in the explanations are a must, as well as the best way to do our job and pursue our passion. We are obviously very disappointed that this kit is not all 'height of your expectations, also because one of the strengths of the brand Thea Gouverneur own care in the kit box. That said, clear that, as is sometimes said, "it also happens in the best families ": what can happen even to the most scrupulous and famous brands that some donuts come out of their "without the hole ". The point, unfortunately, that - as I think you can imagine - we have no possibility to check the kit, since we can not open them and then sell them (how you'd feel if you'd sent a visibly already opened kit?) and behold, if the kit has some defect, the customer finds out only when it opens him to his house :-( But we, alas !!! for this reason - and not because we do not want to see bad reviews as yours , indeed we believe it is important to receive feedback about the products we sell, because this allows us to do our job better, including the choice and selection of suppliers, which, believe me, a part of our activities in which we devote the utmost care and attention - remember you and all our other friends who read us that you have the right to notify us immediately of any product defect that you have purchased: just send us an email or give us a call, refer the problem and we we will always be happy to come and meet you, even replacing the product with another, if necessary, as well as provides for the right of withdrawal, which can be exercised within ten days from receipt of goods to your home. For this kit, in particular, how would you describe the problem I think that this is a "mercerization ", the technique that is used industrially for "give body " possible error to natural fabrics (cotton type and flax), where you use right of the substances that resemble of the adhesives, to make the tissue more stable. About the color, should be pointed out that in the majority of cases, the kit manufacturers (also Dimensions, for example, just to make a well-known name in the field of the cross point from the kit) do not provide a list of colors, but only the guide referring to the colors of the kit in question and their symbols: but even in this case, for any difficulties just let us know and our immediate care will get you the substitute yarn (in the case, for example, that some thread runs out to some mistake or is lost, or will break, etc.) in the shortest possible time :-) best wishes and ... the next review!
CasaCenina Staff