For some time I am doing a small collection of embroidery scissors, I must say that every time I make an order at CasaCenina, always ask for two or three different types of the product, this time just this type and color me gone bad, in way that earwigs in question have a defect that perhaps accidentally, one of the blades greatly enlarged making them unusable, opening the package I saw right away the scissors, deprived of their housing plastice contollandole better .... you know the later, I know that the cost of the item modest but I was very bad ... people like me who loves embroidery sometimes can not escape the small pleasure of also collecting these small tools ..... hello to all sin by Annamaria ----- Dear Anna, hello :-) Certainly, we understand the disappointment of those who pay something they want and appreciates very pious, receives defective !!! Do not mention it! We believe, for that it is necessary to understand that - with over 90,000 catalog products, can happen that happens to us and our girls on stock, which, believe me, they are always very attentive to the products that fit into packs, can not figure out that a pair of scissors (or any other article) they are. For this reason, when there happens enough that we report them to him, and we provide hassle to replace l 'article, of course, entirely at our expense. So, in fact, you've already sent us an email about it and, no doubt, we will contact you within the day :-) Best wishes, and ... Sorry for the inconvenience caused! CasaCenina Staff Rating: [3 of 5 Stars!] |